Frequently Asked Questions

Ordering & Products

Are your products handmade?

Yes! Every item is handcrafted with care, intention, and a little Crafted Fynds attitude.

Do you accept custom orders?

Yes! Please use our Contact Us section to share the details of your request. Custom and personalized items are final sale.

Will the colors look exactly like the photos?

Colors may vary slightly due to lighting, screen settings, and the handmade nature of our products.

Shipping

How much does shipping cost?

Shipping is $4.99 for U.S. orders under $50. Orders of $50 or more after coupon discounts, before taxes qualify for free shipping.

Do you ship internationally?

Not yet. We currently ship within the United States only.

How long will my order take?

Please allow 1–3 business days for processing before your order ships. Processing times may vary during holidays, promotions, and special launches.

Delivery typically takes 3–7 business days after shipping. Delivery times are estimates and may vary due to carrier delays, weather, or holidays. We’ll keep you updated.

Will I receive tracking information?

Yes! Once your order ships, you’ll receive an email with your tracking information.

What happens if my package is returned to the sender?

Please contact us to arrange reshipping. We’ll need to confirm your shipping address, and you may be responsible for additional shipping costs. Reshipping may cost more than the original flat rate.

Local Pickup

Can I pick up my order locally?

Yes! Local pickup is available at the markets we attend in the Atlanta area. Please check our Events Calendar for upcoming market dates and locations.

How do I select local pickup?

Select “Local pickup — Georgia Markets” at checkout. Pickup has no shipping charge, and no coupon code is needed. We’ll coordinate pickup details based on the event schedule.

Returns & Exchanges

Can I return my order?

We accept eligible returns within 7 days of delivery. Items must be unused, unworn, and in their original condition. Custom and personalized items, sale or clearance items, and items marked as final sale cannot be returned.

How do I request a return?

Email michelle@craftedfyndsbym.com with your order number, the items you wish to return, and the reason for your return. We’ll send you instructions.

Do you offer exchanges?

Yes! Please contact us within 7 days of delivery. Exchanges are subject to product availability.

Are shipping fees refundable?

Shipping fees are not refundable unless the return is due to our error. Customers are responsible for return shipping unless the item arrived damaged or we made an error.

What if my order arrives damaged or incorrect?

Please email us within 48 hours of delivery with photos of the item and packaging so we can resolve the issue.

Contact Us

How can I contact you?

Email us at michelle@craftedfyndsbym.com. We’re happy to help!